Our clients are always at the forefront of everything we do. Whether it’s developing our APP that allows you to track your mileage, log your expenses as well as a range a tax calculators and much more all at your fingertips, to being at the leading edge of cloud accountancy ahead of HMRC’s plans to make tax digital – we do it all with you in mind.
However, that doesn’t mean that by looking forward we’re not looking after our clients with the here and now. That’s why we developed our Total Client Care Policy
Our policy underpins everything we stand for, the value we offer clients as well as the transparency we provide. It means that we’re always in regular contact with you, whatever the size of your business. Our policy also includes:
Clear Fee Structure
We make it an important part of our service to ensure that you understand exactly how our fees are calculated and how the work is undertaken. Wherever possible fees are fixed in advance. There are no unexpected bills.
You have our commitment that we will respond promptly, competently and courteously to all of your requests - we undertake to meet your reasonable deadlines in all cases.
We are very interested in your business - it is our policy to keep in contact with you on a regular basis to enhance good working relationships and to deliver value added and pro-active services.
Don’t just take our word for it though. Here’s just some of the testimonials we’ve received from our clients over the years.
If you’d like to find out more about how being one of our clients can help your business be on top of your accounts why not arrange a meeting with (say who – as in one of the directors or business managers, or whoever is appropriate and give a phone number, email or form or all three!)
Accountancy as Unique as You Are
Appreciating that your business is unique is one of the things we like to think we do really well here at Williams Denton.
We understand that the problems and challenges you face, while they may be common across most businesses, will be unique to your business which means how you deal with them will be unique too.
That’s why we always go above and beyond traditional auditing, accounting and tax services. Whether it’s providing specialist tax advice, proactive business strategies or access to corporate finance, we’ve got it covered and that means you’ve got it covered too.